Call answered
Every plumbing and HVAC call is picked up on the first ring, day or night, in your business's name.
Call to booking · 24/7
How Brass AI turns every call into a booked job
A high-ticket plumbing or HVAC call comes in at any hour. Your AI front desk answers on the first ring, confirms the job is in your service area, books it, and alerts you — all in your business's name.
The call-to-booking path
From the first ring to a job on the calendar
Four steps run on every call — in order, server-enforced, with each one held back until the one before it actually clears.
Area checked
Your AI front desk confirms the caller's ZIP or address is in your service area before promising coverage or a time.
3
The moment of truth
Job booked
Once the trade, issue, address, and an agreed time are captured, the booking is created with a reference.
- Trade, issue, and address captured in the call
- A time the caller agreed to, on your calendar
- A booking reference created the moment it's confirmed
Everyone notified
Your customer gets a confirmation and you get an instant alert — automatically, every booking.
24/7 AI front desk
Built for the trades
Your customers reach a clean answering system that sounds like your best front-desk hire — branded call handling, confirmed booking references, and instant alerts. Run it for your business, and add more locations the same way.
Your brand in front
Your business name, greeting, voice, message copy, dashboard, and number. Callers reach a polished front desk, not a generic robot.
Live in days, not months
Point a tracked number at your front desk, set your service area and trades, and launch. No call center, no new hires.
Honest by design
Coverage, availability, bookings, and messages are only ever claimed after they actually happen — never faked.
Ready-to-launch kit
Everything to launch your first pilot
It all comes down to one concrete outcome: every urgent plumbing or HVAC call gets answered, triaged, booked, and sent to you with a visible message trail.
2
trades
1
number
24/7
coverage
Launch sequence
- 1Set up your AI front desk in your business's name.
- 2Point one tracked phone number at your front desk.
- 3Set your service area, trades, and greeting.
- 4Run emergency-call QA for in-area, out-of-area, and no-consent callers.
- 5Launch search ads around after-hours plumbing and HVAC intent.
Trust posture
Honest before it is automated
Your front desk is built so you never see a status that didn’t actually happen — every claim is earned by a completed step.
Confirmed, never faked
Coverage, availability, bookings, and notifications are only claimed after the system actually completes them.
PII-conscious
Caller phone numbers and addresses are masked before they are shown or stored.
Honest states
Every step shows its real status, so you never see phantom bookings or fake delivery.
Answered 24/7, on the first ringNo phantom bookings, ever